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On-Demand Webinar Duration 60 Minutes Speaker : Marcia Zidle is a board-certified executive coach, business management consultant and keynote speaker This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi, and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org Areas Covered The focus of this webinar is how deal with the inevitable conflicts, difficult people and situations that occur in the workplace so that it leads to positive outcomes both for the people involved and the organization. These seven points will be covered: Identify the top six causes of conflict and which one produces the most problems Understand the iceberg concept of conflict – what’s above and below the water line Define five...

Offering Both In-Person and Online Human Resources Certification Program ! HR certification implies that there are standards in the profession which must be met to practice HR competently. Human Resources certifications and HR Certificate Programs can differentiate an HR applicant in a job pool and convey competence and dedication to the field. The function of HR is key to organizational success as it enables the achievement of strategic goals. The traditional task-oriented department dealing only with payroll and recruitment has come far away. Our HR certification course programs both online and in person deals with the new age HR requirements such as: Creating a Business aligned HR programs Staffing and recruitment certificate programs Ensuring a legally compliant Hr (Grievance Handling, harassment cell, International Labour Organization labour standards, FMLA, FLSA, ADAA, PDA) and more courses Learning and Development programs Rewards and Performance Management certified courses Org...

Speaker : Daniel T. Bloom is a well-respected author, speaker and HR strategist, who during his career has worked as a contingency executive recruiter What You Will Learn In this 60 Minute On-Line Live Interactive HR as a System HR Webinar : Components and definition of a System Transactional HR vs Strategic HR Nature of a Socio-Technical System The HR supply chain SIPOC Form usage Maximizing the Use of Subject Matter Experts Creation of HR Centers of Excellence Continuous Daily Process Improvement Development of Cross-Functional Teams Organizational alignment Overview HR as a System:: Are you in HR or At HR webinar confronts a dilemma faced by HR professionals each and every day. Your CEO demands that you speak the language of business in order to get a seat at the table. The HR professional is stuck in the transactional mode that HR has been in since its beginning as personnel. Over the 60 minutes duration of the webinar, we explore the nature of the dilemma and the nature of HR as a...

On Demand Webinar Duration 60 Minutes HRCI 1 & SHRM 1 PDCs Speaker :Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communications skills Session Highlight Curiosity (connecting emotionally) Recognize the power of small talk for building relationships Tap into the autobiographical urge of existing and prospective customers Realize that business flows in the direction of biographical knowledge Learn to make connections through intelligent inquiry Resilience (overcoming self-imposed barriers) Uncover the underpinning of confidence: realistic self-regard, positive perceptions Appreciate the think, feel, behave dynamic and how reality testing improves our attitude Program yourself for success through accurate thinking Learn to tolerate the stresses of that upset our balance and affect our performance Empathy (being our best self) Listen to make every person feel important and understood Appreciate the importance and power of empathy to ...